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Refund & Return Policy

🔄 Return & Refund Policy

📦 Returns

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the following conditions:

  • Returns must be requested within 7 days of delivery
  • The item must be unused, unworn, and in original condition
  • Product must be returned with original packaging, tags, and invoice

Items that do not meet these conditions will not be eligible for return.

🚫 Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products
  • Items purchased on clearance or sale
  • Used or damaged items (not due to our fault)

🔁 Return Process

To initiate a return:

  1. Contact us within 7 days of delivery
  2. Provide your order ID and reason for return
  3. Share product images (if required)

Once approved, we will provide return instructions.

💸 Refunds

After receiving and inspecting the returned item:

  • Refunds will be processed within 5–7 business days
  • The amount will be credited to your original payment method

If you paid via Cash on Delivery (if applicable), we may request bank details for refund processing.

🔄 Replacement Policy

We offer replacements only in the following cases:

  • Damaged product received
  • Wrong product delivered

You must report such issues within 48 hours of delivery with clear photos.

🚚 Return Shipping

  • Customers may be required to bear return shipping charges unless the issue is from our side
  • Shipping charges (if any) are non-refundable

📭 Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank/payment provider
  • If still unresolved, contact us

📞 Contact Us

For any shipping-related queries, feel free to contact us: